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Forums > Active > The Netrent Forum
Subject: Appealing DPS Decisions

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Author Messages
cohtech
Posts:1
02 Feb 2010 07:22:02 Alert 
I have recently used the Deposit Protection Scheme arbitration scheme does anyone know how to appeal decisions made?

My tenant did a large amount of damage to the property and in the main tried to repair themselves. A deep large gash was left in the original wooden floor of one of the bedrooms and the tenant attempted to varnish over using a non matching varnish. I put in a claim for repair but this was rejected as the tenant claimed to the DPS this was done by a chair which together with a desk was provided by me. The tenants threw away the chair and replaced with a new one so there is no proof. Despite this the DPS have rejected this claim and many others.

An example of this is that the tenants broke tiles on the kitchen floor. It appears they dropped a heavy object. The tenants claimed that the fault wasnt entered on the check out inventory. The DPS adjudicator says this must have been done after the tenancy ended leaving me to take action against the new tenants as the occupations were consecutive. The problem was discussed with the tenants on the day of exit and then in emails the next day so the fault was raised. However the adjudicator did accept an item not raised as a fault on the incoming inventory as broken before the tenants moved in. The issue is that the decisions are not consistent or logical. The DPS have ignored my letter asking for an appeal. Has anyone else found the same problems? I am worried that I will not be fairly dealt with should there be a problem at the end of the current tenancy.
dentski
Posts:1
26 May 2010 05:06:16 Alert 
Hi there, I had exactly the same problem last year.My treatment makes me feel that as they are a government authorised body set up to protect the under dog, the landlord will never win. The DPs decision was inconsistent and illogical. The tenant damaged walls and repainted in any colour - not a penny paid, they had a dog that peed all over brand new carpets, allowed £50 towards cleaning even though the tenant was not meant to have dog there and even though they said tenants invoice for gardening didn't count as no address or date (e.g., nothing was done) we weren't awarded anything towards cost. I complained and they did nothing. We were awarded 40% of our costs. I am still outraged.
dotanderson
Posts:5
15 Mar 2011 10:52:30 Alert 
Hi I am new to this and thinking of renting my flat out but it doesn't sound as thought the Landlord has a leg to stand and everything is in favour of the Tenant.
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Forums > Active > The Netrent Forum > Appealing DPS Decisions


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