This privacy policy sets out how NetRent Ltd uses and protects any information that you give NetRent Ltd and netrent.co.uk when you use this website.

NetRent Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy and the GDPR Consent Policy below.

NetRent Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information by contacting us via email at support@netrent.co.uk, by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email us at support@netrent.co.uk, or by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us via email at support@netrent.co.uk, by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA. We will promptly correct any information found to be incorrect.

We may require a period of time to collect or rectify the data, up to a maximum of 30 days.

Please contact our data controller via email at support@netrent.co.uk, by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA.

If you are not a customer of NetRent or our associated companies we will keep your data so that we may send you regular email newsletters keeping you up to date with current Private Rented Sector News including changes to legislation.

In addition, we keep your data for the purpose of informing you of products and services available through NetRent. Please click here for an up to date list of products and services available through NetRent.

If you are a customer of NetRent or our associated companies we will keep your data so that we may keep you informed of the progress of products and services you have purchased or obtained through us.

We will also send you regular email newsletters keeping you up to date with current Private Rented Sector News including changes to legislation.

In addition, we keep your data for the purpose of informing you of other products and services available through NetRent. Please click here for an up to date list of products and services available through NetRent.

We will normally keep your data will be held for a period of 10 years unless asked to be removed earlier.

Where appropriate this period may be extended. If that is the case we will contact you to ask you if you would like to renew this period to continue to receive communication from us. You will need to respond that you give your consent and we will store the reply for documentation purposes.

Withdrawal of your consent can be given at any time by email at support@netrent.co.uk, by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA. We will remove your data as soon as possible, and will send you an email confirming we have fully removed your data and will not contact you again.

We will keep documented and demonstrable information regarding gaining consent including:

1. 1. Registration – An unticked box will need to be ticked confirming that you have acknowledged you have read and agree to the GDPR Consent Policy which will be clearly linked and will open in another browser window/tab.
   2. An email will be sent to you containing all this information before verifying your consent which will be logged on our database.
   3. This document will be saved and dated. You will be notified of any amendments to this document after your initial consent and you will be reminded that if you do not consent to adjustments you will need to contact us immediately to inform us that you would no longer like to give us consent.

We store all data electronically on servers independent of our website. Backups are taken on a daily basis and stored in an external secure location. For more information please email us at support@netrent.co.uk, by phone 01352 721300 or post at NetRent Ltd, Rectory Close, Holywell, Flintshire CH8 8TA.