As virtual tours start to get even more popular, and in some cases become the norm for the majority of letting agents, it begs the question whether your virtual tours are GDPR and CPR compliant?
First of all, what is a virtual tour?
The purpose of a virtual property viewing is to show a prospective buyer or tenant around the property virtually, i.e. through a live video stream (which may also be recorded). This is usually done using a smartphone or a tablet through an application, which allows for video calls, such as Zoom, Microsoft Teams or WhatsApp (other applications available). More elaborate video productions (3D cameras) are also available but not as widely used. The future may even hold Virtual Reality viewings provided at agents’ offices or online.