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Floods, fires, pest infestations. It’s the stuff of nightmares for tenants and landlords alike. Household emergencies in the UK private rental sector have hit almost nine million instances in the last five years.

According to the latest figures released by Direct Line for Business, emergencies in the home have forced 53% of landlords to call an emergency contractor to visit one of their properties in the last year alone. On average, they have called out a contractor once every three months, which amounts to 4.7 million calls to contractors every year, or 13,000 each day. Tenants forced to move out of a property as a result of an emergency, for such issues as fire or storm damage, were left unable to access their home for 8.5 days on average while repairs were completed.

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