Tenant enquiries and property viewings unsurprisingly slowed this spring, due to the necessary Government restrictions brought in to manage the pandemic. But the lettings market didn’t stop during that period – far from it, in fact. Many letting agencies used the opportunity to develop innovative solutions that would help the sector keep growing and make the rental process as easy as possible, for both landlords and tenants.

The rise of virtual viewings is one of the most visible examples of this in action, with technology and innovation working together to help tenants view properties without leaving their home. Despite trepidation about how tenants would respond to virtual viewings, demand isn’t going away.


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