Department for Communities & Local Government (CLG)
Responsible for policy on housing, planning, regional and local Government and the fire service. Provides a range of useful information and leaflets. www.communities.gov.uk
Department of Work & Pensions
Provides benefits and services for a wide range of people including Housing Benefit. www.dwp.gov.uk
Gov.uk
Links to Government departments and local council websites. www.gov.uk
The Court Service
For court forms and information leaflets. www.hmcourts-service.gov.uk
The Residential Property Tribunal
For information about the work of the rent assessment committees and their jurisdiction under the Housing Act 2004. www.justice.gov.uk/tribunals/residential-property
Health & Safety Executive
For information about gas safety. www.hse.gov.uk
Competition and Markets Authority
Consumer advice and guidance on unfair terms in tenancy agreements. https://www.gov.uk/government/organisations/competition-and-markets-authority
LACORS (LGA)
Responsible for overseeing local authority regulation. www.lacors.gov.uk
Housing Network
Online housing and real estate news resource. www.housingnetwork.co.uk
Department of Business Innovation & Skills www.berr.gov.uk
Valuation Office Agency
Planning Portal
Online planning and building regulations resource. www.planningportal.gov.uk
HM Revenue & Customs
Ministry of Justice
Includes information on Civil Procedure Rules. www.justice.gov.uk
Residential Property Tribunal Service (RPTS)
Public body that can decide many Rent and Leasehold disputes. www.justice.gov.uk/tribunals/residential-property
The Leasehold Advisory Service
For landlords of flats on long leases who may have problems with their freeholder. www.lease-advice.org
Gas Safe Register
Electrical Safety Council
Energy Efficiency Partnership for Buildings
Equality and Human Rights Commission
Providing advice and guidance to promote equality and human rights. www.equalityhumanrights.com
Consumer Focus
Energy Performance Certificate and Home Condition Report Registers
Search for Domestic Energy Assessors (DEAs) www.hcrregister.com
Electrical Safety Council (ESC)
An independent charity committed to reducing deaths and injuries through electrical accidents. www.esc.org.uk
Unipol Student Homes
A charity established to help students find the best housing they can, to drive up standards and to be a beacon of good practice for other housing suppliers. www.unipol.org.uk
The Accreditation Network UK (ANUK)
The national body that publicises, promotes and shares good practice in accreditation. www.anuk.org.uk
Universities UK (UUK)
Administers one Government-approved national scheme for buildings controlled and managed by educational establishments. www.universitiesuk.ac.uk
Deposit Protection Services Deposit Protection Service
tel: 0844 4727 000 www.depositprotection.com
The Dispute Service
tel: 0845 226 7837 www.thedisputeservice.co.uk
Mydeposits
t:el: 0844 980 0290 www.mydeposits.co.uk
Redress Schemes Property Redress Scheme
tel: 0333 321 9418 https://www.theprs.co.uk
The Property Ombudsman
tel: 01722 333306 http://www.tpos.co.uk/index.htm
Ombudsman Services – Property
tel: 0330 440 1634 http://www.ombudsman-services.org/property.html
