The National Residential Landlords Association has made a blistering attack on a “big bureaucratic and unaccountable beast” at the heart of a rental sector reform programme.
NRLA chief executive Ben Beadle makes the outspoken attack on the Rent Smart Wales operation, run by the Welsh Government.
The NRLA has received calls from landlords who are concerned with Rent Smart Wales’ decision to close its phone line service due to a backlog of work, recruitment problems and high staff sickness levels.
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