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Media accuse agents of mis-selling deposit alternative schemes

The Observer newspaper has investigated the way letting agents apply so-called zero deposit schemes – and claims that in some cases agencies are flouting the tenant fees ban.

The newspaper says it has “uncovered evidence of pressure-selling tactics by some agencies in England, including cases where people were told they were required to sign up as a condition of securing a tenancy.”

One case study cited in the Observer article over the weekend was a couple – Travis and Hannah – who claimed they were “forced” to enrol in a zero deposit scheme after applying to rent a house in Cornwall.

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