Social housing tenants are to be encouraged to hold their landlords to account as part of a taxpayer funded training scheme.
From free advice on addressing damp and mould to webinars on how to complain about anti-social behaviour, the training programme will – according to a government statement – “share information like that handed out by shows such as ‘Watchdog’ or ‘Rip Off Britain’, offering tips and advice so tenants know their rights and how to access the Housing Ombudsman service.”