We at the Property Redress Scheme, have been calling for the introduction of landlord redress for several years now.
What is clear is that the whilst the criminal landlord gets all the headlines, it is really only the tip of the iceberg.
There is a significant number of amateur landlords whose unconscious incompetence is staggering.
Whilst far from the majority, they pervade the sector, especially in those areas where the most vulnerable rely on their services.
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