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Letting Agent ordered to pay landlord compensation over failed tenancy

A lettings agent which accepted a tenant on the strength of a screen-shot of a bank transfer resulting in him living rent-free for six weeks has been ordered to compensate a landlord.

The website of a sales and lettings agency promises: “We are committed to providing each and every one of our landlords with a level of personal and professional service that cannot be bettered.”

 

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